Your privacy matters to us.
This privacy policy sets out how Providio d.o.o uses and protects any information that you give Providio d.o.o when you use this website or any of the websites, “Services” or applications provided by us. By accessing and using our services, you are agreeing to the terms of this privacy notice and to the use of Cookies. In this notice, “We”, “Us” and “Our” means Providio d.o.o. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.
Personal information we collectThe information we collect about you depends on which of our Services you’re using, but we’ll only collect your personal information where necessary. Information we may collect includes: your name, address, postcode, email address, date of birth, telephone number, payment details and details of the Service(s) you are using information about your use of our Services, including details of your internet protocol (IP) address, device type and identifier, operating system, browser version, cookie data, the content you viewed and details of your navigation around the Services location data from your IP address or by accessing global positioning functionality on your device (e.g. GPS)other data from time to time, to help us provide you with improved products and services – for example when we ask you to fill in a form or questionnaire other data to review compliance with our terms and conditions and/or otherwise as required by law We collect Device Information using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. On rare occasions, we reserve the right to use your information when: we need to protect your interests or someone else’s interests when it is needed in the public interest or for official purposes. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal InformationWe share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Other to power our online store. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioural advertisingAs described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt-out of targeted advertising by using the links below:Facebook: https://www.facebook.com/settings/?tab=adsGoogle: https://www.google.com/settings/ads/anonymousBing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads. Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not trackPlease note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rightsAny personal information you provide us will be handled in accordance with applicable data protection laws including the
General Data Protection Regulation (GDPR). We are committed to delivering the rights that individuals are entitled to under data protection laws in the UK. These include:the right to request a copy of the personal information we hold about you: To do this please contact us making it clear that you are requesting a copy of the data and full details of the information you require. You may be asked to provide us with proof of identity for security purposesthe right to object to your personal information being used for direct marketing: When required we will request you consent before undertaking marketing and you have the option to opt-out of any email communications we sendthe right to object to your personal information being processed where the legal basis is our own legitimate interests as a business (see above). We will comply within a reasonable period of time unless there is a lawful reason for not doing sothe right to rectification: You may request that we correct inaccurate and/or complete and incomplete personal informationthe right to withdraw consent: Where we are processing information on the basis that you have given consent, you may withdraw your consent at any timethe right to erasure: Unless there is a lawful basis for us retaining certain information, can ask that we delete all personal information we hold on you where there is no good reason for us to continue processing the informationthe right to data portability: In some circumstances, you may ask that we provide your personal information to you in a structured, commonly used and machine-readable format and transferred to another provider of the same or similar service as us
Data retentionWhen you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
ChangesWe may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact usFor more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@ecomzone.eu or by mail using the details provided below:
Providio d.o.o as a Data ControllerProvidio d.o.o is a company registered at Kajakaška cesta 40b, Ljubljana, 1211.The Information Commissioner’s Office (ICO) regulates our processing of your personal information. You have the right to lodge a complaint with the ICO. Details of how to contact the ICO can be found on their website at ico.org.ukIf you wish to contact us about our privacy notice, or any other matter relating to personal information usage, please email us at contact@ecomzone.eu
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