Choosing the right eCommerce partner can make or break your online business, especially in today's competitive market. With the rise of eCommerce platforms, choosing a supplier can be quite overwhelming. 

In this blog post, we will compare two popular eCommerce platforms, BigBuy and eComZone, to help you make an informed decision backed by our industry knowledge and experience.

Information provided in the text that follows is taken from the official websites and documents of both service providers at the time of writing a review. There is a possibility of subsequent changes in the way of operation, so please check for yourself whether their offers remain the same.

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‍Pricing

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BigBuy is known for its quickly escalating rates, starting with a registration fee followed by a monthly fee. These fees can be a major drawback for startups and small businesses looking for cost-effective solutions.

On the other hand, eComZone offers a more budget-friendly option with no registration or subscription fees, making it an attractive choice for businesses that want to keep their overhead costs low.

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Business model

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eComZone offers an associate business model. It allows using their platform to drop ship products without having a registered company.

Besides regular, BigBuy has no additional programs that could offer an opportunity to dropship without a registered company.

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Integrations

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BigBuy allows you to automatically configure and manage eCommerce, marketplaces, and other digital channels.

eComZone offers XML and CSV files and currently develops automatic integrations.

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Delivery

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Both suppliers have fast delivery to almost all European countries, but what sets them apart is the delivery price.

When compared, eComZone offers notably lower delivery fees due to their wide network of regional couriers.

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Comprehensive Service Offerings

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BigBuy mainly focuses on dropshipping, wholesale, and fulfillment services. While these offerings may cater to some businesses, they may not be enough for those looking for a comprehensive eCommerce solution.

eComZone offers a wide range of services, including dropshipping, wholesale, sourcing, fulfillment, performance marketing, creative production, custom software development, AI, and automation services.

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Payment Options

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Both BigBuy and eComZone support various payment methods, such as credit cards, PayPal, and bank transfers. However, eComZone takes it a step further by offering a cash-on-delivery payment option. 

This COD payment option can be a game-changer for businesses targeting customers who prefer to pay upon receiving their order.

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Return and refunds 

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BigBuy - Return of products in perfect condition

If any of the client's customers want to return a product in perfect condition and the online store owner accepts the return, it will be their responsibility to deal with these products, as BigBuy will not accept the return in any case.

BigBuy - Return of defective products

BigBuy provides a free collection service for defective products to distributors. They will pick up the merchandise for free every two months if the cost is over €90. If not, the collection will be postponed for up to 6 months, after which they will pick up the merchandise for free regardless of the cost. However, this service is not available in certain areas, and the distributor must bear the shipping costs to the mainland for those areas.

eComZone - Return of products in perfect condition

If a customer returns a product in its perfect condition within 14 days, eComZone keeps the shipping price + return price (varies depending on the shipping country, but on average, it’s €1). 

eComZone - Return of defective products

If eComZone is responsible for the return - exceeded timeframe for sending the product - they will send a full refund. Also, if the product arrives damaged to the end customer by the supplier’s fault, they offer a full refund or a new product.

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Conclusion

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While both BigBuy and eComZone have their unique selling points, eComZone's competitive pricing, comprehensive service offerings, and additional payment options make it a more attractive eCommerce partner for businesses of all sizes. 

With this comparison and understanding of the market, you can now make a more informed decision when selecting the right eCommerce platform for your business.

Definitely, eComZone has a far friendlier offer for smaller to medium companies than BigBuy.